Returns & Exchanges

At Hit, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn items with original tags. If your fit isn't perfect, we are here to help you find the right style or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return.

• 2.
  Pack Your Items

  Place the unworn clothing back in its original packaging, ensuring all designer tags and labels remain attached.

• 3.
  Ship It Back

  Print the prepaid shipping label provided in the portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects your return, we will issue a refund to your original payment method within 5-7 business days.